Terms & Conditions – MDF Sweets

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Welcome to MDF Sweets. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. About Us

Business Name: MDF Sweets

Location: Parangipettai, Tamil Nadu, India

Main Product: Parangipettai Halwa

2. Website Use

1. You must be at least 18 years old or use this website under the supervision of a parent or legal guardian.
2. You agree to use this website only for lawful purposes.
3. Any misuse, hacking, or unauthorized access to the website is strictly prohibited.

3. Product Information

1. We make every effort to display accurate product descriptions, prices, and images.
2. As our products are handmade food items, slight variations in color, texture, and taste may occur.
3. Images shown on the website are for illustration purposes only.

4. Orders & Acceptance

1. Placing an order does not guarantee acceptance.
2. We reserve the right to cancel or refuse any order due to product availability, pricing errors, or suspected fraud.
3. Once your order is confirmed, you will receive an order confirmation message or email.

5. Pricing & Payment

1. All prices are listed in Indian Rupees (₹).
2. Prices may change without prior notice.
3. Payments must be completed through available payment methods on our website.
4. We are not responsible for payment failures caused by third-party payment gateways.

6. Shipping & Delivery

1. We deliver to selected locations in India.
2. Delivery timelines are estimated and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
3. MDF Sweets is not responsible for delays caused by incorrect delivery details provided by the customer.

7. Cancellation Policy

1. Orders can be cancelled only before they are processed or dispatched.
2. Once the order is prepared or shipped, cancellation is not possible.

8. Returns & Refunds

1. Due to the perishable nature of sweets and food products, returns are not accepted.
2. Refunds will be provided only in cases of:
3. Damaged product during delivery
4. Wrong product delivered
5. Customers must report issues within 24 hours of delivery with photo or video proof.

9. Quality & Storage Disclaimer

1. Our sweets are prepared using traditional methods and fresh ingredients.
2. Proper storage instructions must be followed to maintain quality.
3. MDF Sweets is not responsible for quality issues caused by improper storage after delivery.

10. Intellectual Property

1. All content on this website including text, images, logos, and branding is the property of MDF Sweets.
2. Unauthorized copying or use of content is strictly prohibited.

11. Limitation of Liability

1. MDF Sweets shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
2. Our liability is limited to the value of the product purchased.

12. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Tamil Nadu, India.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective once posted on this page.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

MDF Sweets

📍 Parangipettai, Tamil Nadu, India

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