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MDF SWEETS

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MDF SWEETS

Shipping Policy

Shipping Policy – MDF Sweets

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At MDF Sweets, we aim to deliver freshly prepared sweets safely and on time. Please read our Shipping Policy carefully before placing an order.

1. Shipping Location

  1. Orders are shipped from Parangipettai, Tamil Nadu, India.
  2. We currently deliver to selected locations across India.
  3. International shipping is not available at this time.

2. Order Processing Time

  1. Orders are processed within 1–2 business days after payment confirmation.
  2. Orders placed on Sundays or public holidays will be processed on the next working day.
  3. As our sweets are freshly prepared, processing time may vary during peak seasons or festivals.

3. Shipping Methods & Partners

  1. We use trusted courier and delivery partners to ensure safe delivery.
  2. Delivery method will be selected based on your location and availability.

4. Estimated Delivery Time

  1. Tamil Nadu: 2–4 business days
  2. Other Indian States: 4–7 business days

Delivery timelines are estimates and may vary due to:

  1. Courier delays
  2. Weather conditions
  3. Festivals or public holidays
  4. Remote location delivery limitations

5. Shipping Charges

  1. Shipping charges (if applicable) will be clearly displayed at checkout.
  2. Charges may vary based on delivery location and order weight.
  3. Any additional courier charges will be informed in advance.

6. Order Tracking

  1. Once your order is shipped, tracking details will be shared via SMS or WhatsApp.
  2. Customers are responsible for tracking their orders using the provided details.

7. Delivery Attempt & Failure

  1. If the courier is unable to deliver due to incorrect address or unavailability of the customer, re-delivery charges may apply.
  2. MDF Sweets is not responsible for delivery delays caused by incorrect customer details.

8. Damaged or Missing Products

  1. If your order arrives damaged or incomplete, please inform us within 24 hours of delivery.
  2. Provide photo or video proof for verification.
  3. Eligible cases will be handled as per our Refund & Cancellation Policy.

9. Packaging & Safety

  1. All products are packed hygienically to maintain freshness and quality.
  2. We take utmost care, but MDF Sweets is not responsible for minor damages caused during transit by courier partners.

10. Changes to Shipping Policy

MDF Sweets reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective once posted on this page.

11. Contact Us

For shipping-related queries, please contact:

MDF Sweets

📍 Parangipettai, Tamil Nadu, India

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